Billing & Refunds

Effective June 12, 2026.

This policy describes how billing works for paid plans of The (Unofficial) VoIP.ms MCP Server. It does not cover charges on your VoIP.ms account, which VoIP.ms bills you for directly.

Plans and charges

The Free plan is offered at no charge, subject to a daily tool-call limit. Paid plans (Pro and Enterprise) are billed on a recurring basis through our payment processor at the prices shown on the pricing page. By subscribing to a paid plan you authorize the recurring charge until you cancel.

Cancellation

You can cancel a paid plan at any time from your account. Cancellation stops future charges; your paid features remain available through the end of the current billing period, after which the account returns to the Free plan.

Refunds

Recurring subscription fees are generally non-refundable except where required by law. If you believe you were charged in error, contact us at support@eclipticalsoftware.com and we will review it in good faith.

What happens to your data on downgrade or cancellation

Returning to the Free plan re-applies the Free plan’s limits; it does not delete your stored VoIP.ms credentials or your account. You can delete your stored credentials at any time, and you can request account deletion as described in the Privacy Policy.

Charges on your VoIP.ms account

Fees that VoIP.ms charges for numbers, calls, messages, E911, and other VoIP.ms services are entirely separate from our subscription fees and are billed by VoIP.ms. We do not refund or control VoIP.ms charges.

Questions about this document? Contact us at info@eclipticalsoftware.com.