Set up a phone menu

Before you start

• The server connected to your AI app, with your VoIP.ms API credentials saved or the server running on your device. How to connect
• Access to these areas, granted when you connect:
  • Manage Interactive Voice Response (IVR) menus
  • Manage call flow
  • Manage phone numbers
  • Manage forwardings
  • Manage voicemail
  • View sub-accounts
  • View reference data

What to ask

Copy this into your AI app and replace each highlighted blank with your own details. Leave out a line you don't need; the assistant asks about anything missing.

Set up a phone menu on my VoIP.ms number [your number].
Greeting: "[what the menu says]"
Press 1: [where it goes, e.g. my cell 555-123-4567]
Press 2: [where it goes]
Answer with the menu during [business hours, days and time zone]. Outside those hours, send callers to voicemail box [mailbox number].
Show me each change before you make it.

If your AI app lists the server's workflows (in Claude, the + menu), you can pick “Set up a phone menu” (set_up_phone_menu) instead and fill in the same details.

What VoIP.ms charges

VoIP.ms does not charge for menus, recordings or business hours. A key that rings an outside number, such as a cell phone, is billed as an outgoing call at your per-minute rate.

VoIP.ms sets these prices; check its site for the current ones. This server's own plans are on the pricing page.